WHITNEY
TELEMEDICINE

• About Whitney Telemedicine

 

Whitney Telemedicine provides personalized virtual healthcare to treat common medical conditions that do not require detailed physical exams or in-office diagnostic testing. The healthcare is delivered through a live video connection. We follow all local, state, and federal regulations related to telemedicine.

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• Does Whitney Telemedicine protect my health information?

 

Yes! Whitney Telemedicine follows the Health Insurance Portability and Accountability Act (HIPAA) guidelines and is 100% compliant with HIPAA laws to safely store and protect your health and medical information.

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• Is my payment information safe?

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Yes! Whitney Telemedicine uses a secured payment system to make sure all of the personal banking information is fully secured and protected.

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• Does Whitney Telemedicine share my information to 3rd parties for marketing purposes?

 

No! Whitney Telemedicine does not share or sell your information for retargeting or marketing. All of your information is kept safely and stored only for medical record purposes. Your information is only accessible by you or a medical provider.

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• What age does Whitney Telemedicine treat?

 

Whitney Telemedicine treats adults 18 and over.

  

• What conditions does Whitney Telemedicine treat?

Whitney telemedicine treats common medical conditions that do not require detailed physical exams or in-office diagnostic testing.

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• How much does Whitney Telemedicine cost?

Visits start at $100 for physicians and $75 for midlevel providers.

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• Can I use my insurance?

Whitney Telemedicine does not currently accept insurance. You can however, request an itemized receipt for your insurance and use your insurance to pay for approved prescriptions at the pharmacy.

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• What are Whitney Telemedicine hours of operation?

Whitney Telemedicine’s hours of operation are dependent on the provider and patient need. You can request a visit with your selected provider at any of their available appointment times.

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• Will I need a live video?

Yes! Whitney Telemedicine performs visits over a live audio/video platform only.

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• How soon can I pick up my prescription?

Following your appointment, your information will be reviewed by a provider and the appropriate prescription will be sent to your pharmacy. Once you receive your treatment plan details from a provider you need to contact your pharmacy to check on their fulfillment time.

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• How do I check my visit status?

Visit your patient portal. Everything you need will be kept there including your visit status, treatment plan and a way to message our team members.

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• How do I contact support?

Visit our patient portal. You can directly message our team members. Additionally, go to the “contact us” tab on our website which will allow you to message our team directly.